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People don't play here they are rip-offs rtp is really screwed down they say where else is the same the lies have deposited a lot here you win nothing € 300 deposit playing time 15 minutes empty free spins trust me fingers used to be good but since 2022 scrap fraud

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The player had also reported being continually put off in the live chat. After she submitted her complaint to us, she confirmed that the money had been paid. Consequently, we marked the complaint as 'resolved'.

The player from Greece claimed his bonus winnings were not supposed to be reduced as he received incorrect information from the casino support but the information in the casino's T&Cs was correct.

The player from Austria deposited approximately 450 Euros but the amount was not credited to his casino account. Despite being debited from his account, the transferred money never arrived and support has not resolved the issue for 3 weeks. We closed the complaint becasue the player didn't reply to our messages and questions.

The player from the United Kingdom had had an issue with a delayed withdrawal process of his €900 winnings from an online casino. His account had been suspended, and despite having provided the requested bank details, the casino had not transferred his winnings.

The player from Germany is experiencing difficulties withdrawing her winnings due to ongoing verification. The winnings were received in a short time and click here the complaint is now resolved.

The player from Italy had experienced a delay in their second withdrawal of €3000 from the casino. Despite successfully re-verifying their account, the withdrawal was still pending after 48 hours. The player also reported that they couldn't cancel the withdrawal on their own.

Repeated messages to the casino were ignored, and the issue remained unresolved. The player confirmed that the problem was successfully resolved, and the complaint was closed as resolved.

The player from Germany is experiencing difficulties cashing out from the casino. The casino responded and provided evidence that the withdrawal had since been made successfully.

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The player from the Czech Republic had requested a withdrawal four weeks ago after successfully passing verification. Despite multiple inquiries via email and live chat, the casino had not processed the withdrawal and it had remained in pending status. The player had confirmed that he had used a match bonus, but there was no bonus money left in his account.

The player's unable to withdraw her balance as the payment methods are unavailable. The complain was closed as the player received his payout.